Tapo Smart Camera Forums - Smart Home Community

TroubleshootingWhat to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

This Article Applies To All Tapo battery-powered cameras or doorbells Description The battery level of the Tapo battery-powered camera/doorbell drops very quick, for example, the power consumption exc

Motion DetectionBattery

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Wayne-TP

2Helpful

10874Views

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TroubleshootingTroubleshooting for cloud video recordings of Tapo Camera

What’s the Tapo Care service? The Tapo Care service is a comprehensive subscription service for cloud video recordings, and it provides cloud storage, rich notifications with snapshots, and other serv

OfficialHighlighted ThreadTapo CareMotion Detection

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Solla-topee · Latest post 6 hours ago by Solla-topee

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6914Views

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Tapo D235 Doorbell - Frame Jump/glitch exactly 4 seconds into any recording.

Has anyone else experienced this? I’ve noticed something unusual and I’m wondering if it’s just me or a possible firmware bug that could be addressed in an update. Exactly 4 seconds into any video cap

FirmwareRecordingMotion DetectionDoorbellFrame

By Matts95 · Latest post Friday by Gareth1_

2Helpful

958Views

13Replies

Tapo TC41 did not detect but C200 did under lamp light

I have two TAPO smart cameras. One is TAPO C200 (1080p) at 1.5 meters height (behind glass window). Another is newer TAPO TC41 (2K) at 2.5 meters height. C200, Firmware 1.4.4 build 250922 rel.711116n,

Motion DetectionAI DetectionPerson Detection

By sitoh · Latest post Friday by Solla-topee

0Helpful

106Views

5Replies

Tapo C120 not detecting mice motion

I have a Tapo C120 in my basement to detect mice. The first time we found a mouse in the basement, the camera did not detect it at all. So now I have the camera recording 24/7. We just found another m

Motion Detection

By sbling · Latest post Friday by Solla-topee

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79Views

3Replies

Tapo detection zones don't work

Any update on when the zone detection on TAPO cameras will be fixed? it clearly doesn't work. Another post here details exactly the same problem i'm having. https://community.tp-link.com/en/home/forum

Motion Detection

By th255 · Latest post Wednesday by Solla-topee

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147Views

7Replies

C500 keeps notifying for motion despite being OFF

The only notification setting set to ON is for people detection, but my C500 keeps notifying me for motion - reflections in windows, birds, dogs. HOW CAN I FIX THIS? Or is my only option to get anothe

Motion DetectionNotifications

By IngeS83 · Latest post Tuesday by Solla-topee

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46Views

3Replies

SolutionSolution: sudden malfunction of Tapo camera/doorbell (liveview, detection, etc) linked to Tapo H200

This Article Applies To Tapo H200 (EU/US/JP) 1.0 - Firmware 1.5.2 Build 20250603 rel.59798 or 1.6.0 Build 20250915 rel.33520 Tapo cameras or doorbells that are linked with the Tapo H200: Sub-devices o

Device ConnectivityLive ViewMotion Detection

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Wayne-TP · Latest post a week ago by dfqzer

1Helpful

220Views

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Not detecting peopl

I have a Tapo doorbell that was working fine and overly picking up movement and people and running battery down in like 3 days. It lost charge completely and I forgot to charge it for a week. Now it's

Motion Detection

By Mojofalc · Latest post a week ago by Solla-topee

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44Views

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SMART MODE NOT FUNCTIONING IN MY TAPO C520WS

Hello! My C520WS was set to Smart Mode. An event has been detected, yet the camera remained on the IR mode. Smart Mode should automatically activate the LEDs for the Full Color whenever an event is de

Night ModeMotion DetectionAI Detection

By Kartronics12 · Latest post a week ago by Solla-topee

9Helpful

11053Views

66Replies