Tapo Smart Camera Forums - Smart Home Community

TroubleshootingWhat to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

This Article Applies To All Tapo battery-powered cameras or doorbells Description The battery level of the Tapo battery-powered camera/doorbell drops very quick, for example, the power consumption exc

Motion DetectionBattery

By

Wayne-TP

2Helpful

10365Views

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Playback freezes on event detecion

When the Tapo D235 v1 EU doorbell detects an event, e.g., a person or animal, and I click on the notification, playback from the MicroSD card freezes for about 10 minutes and it is not possible to vie

Motion DetectionRecordingMicroSD cardNotification

By whineytable · Latest post 3 hours ago by whineytable

0Helpful

55Views

3Replies

SMART MODE NOT FUNCTIONING IN MY TAPO C520WS

Hello! My C520WS was set to Smart Mode. An event has been detected, yet the camera remained on the IR mode. Smart Mode should automatically activate the LEDs for the Full Color whenever an event is de

Night ModeMotion DetectionAI Detection

By Kartronics12 · Latest post 5 hours ago by tom-r

9Helpful

10658Views

61Replies

How to stop it detecting familiar faces.

Hello. There are 2 people living in my house. I dont need the door bell to detect us every time we both go in or out or are lucking about outside the front. Is there anyway for it to stop sending noti

Motion Detection

By Leighdegree · Latest post 7 hours ago by Solla-topee

0Helpful

40Views

1Replies

Tapo C210 in Different tilt level with no changes

We have encountered issue where device suddenly have different angle in recording upon checking the next day. (Tapo C210) Here is troubleshooting we have done: 1. Auto-reboot, patrol mode not enabled

RecordingLive ViewMotion Detection

By SA-STIC · Latest post 8 hours ago by Solla-topee

1Helpful

19Views

1Replies

TL-sc3230 Event detection windows are not being saved, not functioning

hi, If anyone had the same problem with the Event detection windows on any similar TP-Link camera, please shere your thoughts. Thanks. AttilA ( TL-sc3230 Event detection windows are not being saved, n

Motion Detection

By AtosMaximus · Latest post Yesterday by AtosMaximus

1Helpful

38Views

1Replies

C425 Camera Record when Power Fail ( So no router - no internet )

no record at all after put on site stand alone,inside office recoding good

Motion Detection

By luckyskk · Latest post Wednesday by Solla-topee

0Helpful

31Views

1Replies

Motor sound ?

Hi there, Today I have installed my second Tapo C660 solar kit camera. I have noticed - just on this one - when I tap on pan/tilt button a sound - apparently from the motor - shows up while performing

HomeKitMotion DetectionInstallation

By CBR600 · Latest post Wednesday by Solla-topee

0Helpful

65Views

4Replies

Detection not working unless the app is open.

My Tapo td21 smart doorbell camera, is not detecting anything unless I open the app on my phone. Once I open the app it starts to detect, otherwise it doesn't. Any solution to this? My firmware is upt

Motion DetectionRecordingActivity Zone

By Needsomehlp1 · Latest post Monday by Solla-topee

0Helpful

55Views

1Replies

Notifications ring doorbell and deactivate movement

I just bought the doorbell d210, and I wanted to activate notifications from movement in the area, only at night. But happends, that deactivated also the doorbell function as well. So, when someone ri

Motion DetectionNotificationDoorbell

By Mendoncaf · Latest post a week ago by Solla-topee

0Helpful

98Views

1Replies