Tapo C200C keeps refreshing

Tapo C200C keeps refreshing

Tapo C200C keeps refreshing
Tapo C200C keeps refreshing
2025-06-17 20:14:35 - last edited 2025-07-04 08:02:31
Model: Tapo C200C  
Hardware Version:
Firmware Version: 1.2.2

i bought two Tapo C200c and it does n ot work as smoooth and C100 that i have for years, before or after firmware update, or after factory reset.

 

Just loads and loads for a minute, then says tap for refresh, might work or not after that, i did not reset the router cause these C200C being more powerful then C100, should have less problems, and it's the same problem with both.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Tapo C200C keeps refreshing-Solution
2025-06-18 07:56:13 - last edited 2025-07-04 08:02:31

  @Carlos_Matos 

Hi,
You can follow the instructions below to troubleshoot the reported issue.
What should I do if I can't view the Tapo camera?
 

If the problem persists, please confirm the following information.
  1. On the camera's Device Settings > Device Info page, please tap the Wi-Fi icon and send us the RSSI value.
  2. Do you have the load live feed issue when your phone and the camera are on the same network?
  3. Please ensure your Tapo app is up to date.
  4. Please list the troubleshooting you did.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
2 Reply
Re:Tapo C200C keeps refreshing-Solution
2025-06-18 07:56:13 - last edited 2025-07-04 08:02:31

  @Carlos_Matos 

Hi,
You can follow the instructions below to troubleshoot the reported issue.
What should I do if I can't view the Tapo camera?
 

If the problem persists, please confirm the following information.
  1. On the camera's Device Settings > Device Info page, please tap the Wi-Fi icon and send us the RSSI value.
  2. Do you have the load live feed issue when your phone and the camera are on the same network?
  3. Please ensure your Tapo app is up to date.
  4. Please list the troubleshooting you did.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
Re:Tapo C200C keeps refreshing
3 weeks ago

Carlos_Matos wrote

i bought two Tapo C200c and it does n ot work as smoooth and C100 that i have for years, before or after firmware update, or after factory reset.

 

Just loads and loads for a minute, then says tap for refresh, might work or not after that, i did not reset the router cause these C200C being more powerful then C100, should have less problems, and it's the same problem with both.

  @Carlos_Matos 

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 528

Replies: 2