C216 set viewpoints askew

C216 set viewpoints askew

C216 set viewpoints askew
C216 set viewpoints askew
Monday
Tags: #Patrol Mode #viewpoint
Model: Tapo C216  
Hardware Version: V1
Firmware Version: 1.1.2

Hi there,

 

I have set three different viewpoints for the camera for manual selection and for patrolling mode.

 

When the camera tracks movements OR when it is in patrolling mode OR when I move it manually, it leaves those viewpoints, which is normal.

 

However, it does not go back to the set viewpoints afterwards, whether I select them manually or it should go back to them automatically during patrols and after it has tracked a movement.

 

In fact, all of the set viewpoints are completely askew. (For instance viewpoint 1 is directed at the wall...)

 

The camera detects more or less 30 movements

a day. 

It is up-to-date and has a good wireless connection.

I have rebooted it several times to no avail.

 

Please advise,

ML

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Re:C216 set viewpoints askew
Tuesday

  @ML49 

Hi,
Do you add the viewpoints on the camera's Live View > Pan & Tilt page and use the Patrol feature on the Pan & Tilt > Patrol page? 

 

For the reported phenomenon that all of the set viewpoints are completely askew, do you mean that when you tap a set viewpoint, the camera will pan & tilt to a different position?

 

Usually, after you pan & tilt the camera to another position, the camera won't return to the set viewpoint automatically. 
When you use the vertical patrol or horizontal patrol feature on the camera's Live View > Pan & Tilt > Patrol page, the camera will patrol vertically or horizontally once and then return to the position where you tapped the vertical patrol or horizontal patrol button. 
When the Tapo camera has Motion Tracking enabled, the camera's position when the tracking feature is enabled is the default position. Generally, after tracking an event, the camera will return to its default position after 30 seconds if no new events are detected.

 

Best Regards

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Tags

Patrol Mode
viewpoint