Model:NC200 1.0
Firmware Version:2.1.4 Build 151222 Rel.24992

Camera was Reset & upgrade latest firmware


1. Registering by nc200 www admin page.
- After i filled all cloud settin I recived message
"The device has been bound to another account."


2. Registering by latest Android Apps (tpCamera)
- "Let's go"->NC200->"YES"->(Finding)-> Selected my camera & "New" ->"Adding....
Result:
- Message "Unable to add the new camera. Please try again later"


3. Registering by latest iOS Apps (tpCamera)
- "Let's go"->NC200->"YES"->(Finding)-> I can configure wirer or wireless -> "Congratulation connection info"->Next -> Rename camera
Result
- Message "Rename camera failed"
- I put many diferent name and the results is the same.

2 sended email with question to support without answer.


Is the solution to fix this problem?
Now i see only one. Return the camera to shop and forget about TP-Link camera.

---- Readed FAQ's --
In reference ex.1 (Message that camera bound to other acount)
* How to re-register the camera to another new TP-LINK Cloud account?
http://www.tplink.com/en-old/article/?faqid=799
"3. Reset the camera to default setting
...
After deleting the original account, you will be able to register the camera to another new account."
* What can I do if I forget the login password of camera’s login account?
http://www.tp-link.com.pl/faq-803.html
"Note: Once resetting, the camera will be deleted from the account; you have to re-register the camera to a TP-LINK cloud account if necessary. "

In reference 1-3
* How to register a TP-LINK Cloud Account for NC200?
https://www.tplinkcloud.com/faqinfo_200_10.php
* How to register the camera to TP-LINK Cloud account
http://www.tp-link.com/en/faq-818.html
* How to register and view the cloud camera?
http://www.tp-link.com.pl/faq-879.html
...