Hi,

My Tapo C320WS (Hardware Version V2, S/N: Y22C0P4001045) became unresponsive after I approved a firmware update that appears to have failed mid-install. The main LED and both side IR LEDs now blink red continuously. I've tried factory reset (holding the reset button for 10, 15, and 20 seconds) multiple times, with and without the SD card, including a full power-off for 10 minutes in between, no change in behavior at all.

I'd like to request the Web Emergency Mode recovery firmware (.bin) and instructions for this hardware version, similar to what's been provided to other users with this exact issue (e.g. forum topic 642690). Thanks!

Sahar