Having brought the KP400 in from the frozen wastes that masquerades as my backyard during the winter, one of the two sockets works OK and the other is not working. The 'relay' must be closed as power...

@Wayne-TP Yes Wayne, that is my plan. We are currently in a 'feels like -22C' so as this one is only handling a decorative light, I will venture out in a day or so to retrieve it.

I do not know the hardware version, nor firmware version atm. My KP400 seems to be frozen ON. It is on my network and will accept and respond to Off signals (and subsequent On signals) but the power...

I too was experiencing this issue, yet my network appeared to be working properly. My three units were ordered as a 3-pack "TP-Link WiFi 6 Mesh WiFi AX1800". The Deco I could connect to is the one...