@Joseph-TP May I know what is the model of the Alarm IP module? The alarm IP module was replaced (as the old one was suspected faulty). I can't seem to post the link so image below. It can be found...

I did wonder if HomeSheild was somehow interfering but I couldn't see any option to turn it off! I have no Parental Controls set either.

I could indeed but I am not happy using the BT SmartHub as the primary router to control network traffic, I just don't think it's up to the job and doesn't give sufficient control. It's been fine as...

Hi, I have three BE550's configured in a MESH network supporting circa 60-70 wired & wireless devices at any one time. When I installed the BE550, our house security system (RISCO Cloud) stopped...

Actually, that's a very good point!

Hi, Due to increasing problems with my BT Whole Home WiFi discs, I have installed 3 x BE550 units. One is the base unit and I have two MESH satellites. The coverage is still quite poor throughout...