Hello, May I know the model No. of your 2.4GHz network adapter? Maybe it's an compatible issue only with this adapter and C50. If have another one, please connect it to the 2.4GHz wifi of C50 for a...

Hello, May I know what's your internet service provider? And the disconnect issue happens at a specific time of a day or randomly? Thanks.

Hello, Just update to the most latest one directly.

Hi All, Regarding the Three Home Signal Box, please try the following suggestion: Login to the router's management page, then go to Advanced -> Network -> Internet, click the modify icon and expand...

Hello takfuji, Have you tried to reset the router and reconfigure it again? In addition, please tell me if you have enabled the smart connect feature. Thanks.

Hello Strayfish, Do you remember the firmware version on your previous Archer C9? Please help provide the info and we will fix it on C9. Thanks.