@woozle Thank you I have tried this as well .... In particular I set region and language to Malaysia - English (Malaysia) (since it is a Malysian ISP) in my Windows 10 parameters .... But it is still...

@terziyski Thanks . I've tried this without any success .....

@woozle Many thanks for your time ! 1-The technician logged in MY router and this kind of router really needs both UN + Password 2-Yes you are right for the password, of course i've used the default...

@terziyski No I dont have this "tp link ID" thanks

@woozle this is the page (TIME being the local ISP I'm using) you have asked me

@woozle woozle wrote @jpkan Hi, When the technician opened the login page of your router on his laptop computer, did it look the same as when you open it on your laptop, with the only difference...