@hardearth, after several emails with support, they instructed me to file a RMA for that particular device. Now I am getting a refund from the retailer because they can replace it only with TAPO...

Ok, so I followed your steps: 1. Hard reset the device and remove it from app 2. setup again and adding to Kasa app Device: KP115 Hardware version: 1.0 Firmware version: 1.0.16 Now it is powering a...

I also have the same issue. Brand new KP115, firmware updated, network steady. I have a computer attached to it. It is very awkward to have the computer turned off in the middle of the game... THen...