@tiya1990 Hi, thanks for posting question here. Here are some suggestions for your reference: 1. Power cycle devices: Unplug the Deco M5 units and the Deco X50 router from the power source. Wait for...

@Kerberos79 Hi, welcome to our community. Is the message showing on the Deco app “Let's Begin”? If so, it is suggested to follow this guide to troubleshoot: What can I do if the Deco app shows “Let's...

@ChopCat Hi, welcome to our community. What is an end-of-life product you might ask? End-of-life products are products where the production has either ended on the model or the specific version of...

@Lukaslm Hi, welcome to our community. Is the problem that the 6GHz wireless signal can not detected? If so, you may follow tips in this thread: What if my device failed to detect the 6 GHz Wi-Fi...

@JMS_414 Hi, welcome to our community. Please do not worry, we have released an official thread before. So it is suggested to install the beta firmware as workaround, and and the fixes will be...

@GalAthon Hi, welcome to our community. Next time the Deco network stopped working, it is suggested to follow this guide to troubleshoot: The internet connection is unstable or suddenly stops working...