@Olivier_50 Hi, welcome to our community. As NX510v is a customized model by some ISPs only, it is a pity that we can know much less the common 5G/4G routers. You may refer to the specifications of...

@valiant3600 Hi, thanks for posting question here. Here are some suggestions for your reference: 1. Turn off Mesh Technology for the phones for a try. 2. Connect the phones to Guest network to...

@gazza1286 Hi, welcome to our community. Deco S7 1.5.2 supports for customizing Satellite Deco's and Clients' signal sources. You may follow the guide: How to select a preferred signal source on the...

@FTAYLOR Hi, welcome to our community. It is suggested to share us Deco app log according to this thread using the email address you registered on the community. Then you may delete parental control...

This Article Applies to: Deco S7 Phenomenon Description: If you are using the Deco S7 Mesh system, when trying to access the Deco APP with the correct log-in credentials, you might run into an error...

@tomqu82 Hi, welcome to our community. May I confirm your phone model? And what is the Deco app version? If it is Android OS you are using, you may try to install the beta APP in this thread. Thank...