@astrojedi22 Hello The product has finished the registration process, I was wondering what I should do next for the RMA process Thanks, AstroJedi22

@Solla-topee thank you for the response thankfully, the box isn't a problem I was worried about that thanks, AstroJedi22 (p.s. you were the only person I could ask)

@Solla-topee hi I have a question this is something that it said in the email "You will be required to ship the complete product back to TP-Link as part of the RMA process" I don't have the box for...

@Solla-topee Thank you for the response I got it about 1–2 years ago (not sure of exact time frame) I am not sure if had been working fine for the last few months because i hadn't used it

@Solla-topee I have emailed the file attached to what is I believe your personal email

@Solla-topee thank you for the response I have sent the logs of the same problem in the new beta test of the app I sent the logs to sohoiapp@hotmail.com email in the app