Hi @yliu Thanks for posting in our business forum. That probably does not only rely on TCP 443. That's why when you set it as ALL before it works as expected. This is common. Some services may not...

Hi @NeoMorpheus Thanks for posting in our business forum. If it fails to get an IP, it displays as disconnected. Reboot or replug the cable would fix it.

Hi @KBhuva Thanks for posting in our business forum. KBhuva wrote Hi Clive, I have followed the same instructions tough there is something that's not right. And can't seem to still receive any IPs at...

Hi @DocPMD Thanks for posting in our business forum. From what version did you upgrade to 1.20.X? Are you upgrading from the first release of 1.20.0? Controller type and version are also needed. The...

Hi @RCS_MIS Thanks for posting in our business forum. You can add multiple accounts and allow how many connections are allowed per account. Please follow the instructions in the FAQ: How to configure...

Hi @RPGRCIT Thanks for posting in our business forum. Please read the instructions before the upgrade. Make sure it is on 1.3.0 and upgrade to 1.4.0 and do not skip. See if it fixes the problem.