HelpFixDecoApp wrote Switching out the power adapter for another is is one of the recommend steps when a deco fails to set up - You can see more about it here it's basically an issue where the power...

Thank you. Issue 1: Secondary Unit Going Offline (Red Light) 1. Check if the satellite unit is within proper Wi-Fi range of the main Deco It's not. It has a strong signal strength 2. Open the Deco...

@HelpFixDecoApp Thanks, but I don't see anything there related to the issues that I reported which is around stability - either the primary router not loading after power loss (staying on yellow...

@HelpFixDecoApp Here's the screenshot.

I have 2 XE75's running on the latest firmware. When they're working, they work well. However, around every 2 weeks the secondary unit will go offline - more often at night, so I come down in the...

Anyone have an idea on this one? Here are a few specific example of what's happening... 1. My personal laptop will suddenly loose Wi-Fi once a day, before immediately re-connecting 2. Video call...