Hello @SynergyServices , We recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum Escalation][ID 863844] Adding an Exception to the Antivirus...

Hello @Maigos , For your case, here are some suggestions that may help: What should I do if I cannot access the internet through a Wi-Fi router?

Hello @ChandrashekharB & @Jartza , Thanks for contacting our community. Based on your description, the router's network is still running, but it seems to have gone offline from the cloud. Please...

Hello @cbotso , Thanks for your sharing. Please feel free to reply here if you have any updates.

Hi @Harryisme , Thanks for getting back to us. You previously mentioned that this anomaly only appeared after the BE400 was updated to version 1.2.3, right? However, the higher frequency of...

Hello @Johan_74 , So, after updating the firmware, the BE230 didn't experience a reboot issue but did experience disconnections? If so, the problem doesn't match the feedback in this post and...