Hello @Masch , Welcome to our community. VX800v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers,...

Hello @ErolK , May I know the model of your modem? How to find the model number of your TP-Link device For CRC error, we don't appear to have that error message. Could you perhaps provide a...

Hello @MarcoL75 , Regarding firmware customization, TP-Link routers do not officially support it, and we cannot guarantee that ISP-customized firmware can be fully removed through standard firmware...

Hello @Ivydejesus, If you failed to log in with the Tether App or the App is freezing, please try the following troubleshooting steps: 1. Try uninstalling and then reinstalling the Tether App. 2. Try...

Hello @francelys , Welcome to our community. Please set up your router in minutes with the powerful TP-Link Aginet App. If you cannot find the device when you try to log in to its management page,...

Hello @AX1500Gigabit , If you failed to access internet after the setup, please refer to the suggestions of What should I do if I cannot access the internet through a Wi-Fi router? Please contact us...