Hi @GRL Thanks for the feedback. To verify, are they all showing wired connecting to the switch port that the EAP683 UR is plugged to? or random ports of the switch? What's the switch model? Did you...

@ITAdminNetwork You're saying the issue only occurred after upgrading the controller to the latest OC300 firmware, and reverting to the previous firmware resolved it? Or updating the EAP653's...

Hi @Chris_NET Go to Logs> Log Settings > Events >Client, enable Client Connection Failed (Wireless), you will see the related logs. Scroll down, you can enable other kinds of authentication failed...

@ludbarri @Julian2111 Today, Amazon Web Services (AWS) experienced a significant outage in the US affecting many companies and services. While TP-Link is working diligently to minimize the impact of...

Hi @J_Size1 Thanks for posting here. Wireless connection is susceptible to environment interference and it may cause the unstable connection or low wireless speed. Especially for 2.4G radio, it would...

Hi @ZeKid Thanks for posting here. What's the type of controller(hardware or software) you are using and what's the firmware version? I look to links point on MAC block, MAC Filter and Lock To AP,...