Hi @BatmanBatman Thanks for posting here. To check if the 6Ghz SSID stop broadcasting, please help us to test the following: 1. when the issue occurred, please use a wifi analyzer to scan all the...

Hi @TomMoerman Thanks for your reply. No recovery possible >>>What did you try? Did you try reboot the EAP? Please also try to factory reset the EAP. Please use a pin/pen to press and hold it for...

Hi @RojoAnt Thanks for the detailed reply. Will the Websocket packets be send to the cloud? What's the model number of the EAPs you are using? You mentioned that the issue occurs after you update the...

Hi @Whatever Please maintain polite language, thank you. If you are using the cloud essentials, then no need for licenses. You mentioned that you have 2 EAP245 v3, are they both having this issue?...

Hi @TomMoerman The issue you described is a bit confusing. Please answer the following questions to help us understand the specific problem. 1. When the issue happened, all wireless clients couldn't...

Hi @SMARTWAY Thanks for your feedback. This is also recorded and passed to the related team.