@Paulo100 Let me help you troubleshoot this issue. Since you're getting an internet connection error during the initial setup of your X55, please follow these steps: Before Setup • Quick Checks: •...

@Ruudw This is actually expected behavior with Deco's parental controls. The system counts internet time for all internet activities on devices under parental control, including background...

@MAC750 This issue is typically caused by incorrect system time settings on your Deco. The system time affects parental controls, and if it's not synchronized correctly, these features may not...

@Memnus We shall see if we can get to the bottom of it if not I will have you send your logs in and have them reviewed by one of the senior engineers. What example from below best describes your...

@Memnus There is a brand new beta patch out for your deco XE75 pro I would try the new beta first to see if it fixes the issue. You can read more about the beta here If that doesn't fix the issue try...

@kooba28 I'm going to have you submit your logs so they can look into this for you. Please submit your logs using the instructions below. How to submit Deco APP log Once they have been submitted you...