@Solla-topee Hi, Yes, all seems to be working now. Thank you. :)

@Solla-topee Made no difference for me. Still won't play the clips from the cloud.

@Solla-topee Thanks. Don't have an Android phone, so can't check. Firstly, my menus were not as you described there was no "Support" in the "Me" menu that I could see. Although I could have been...

@Solla-topee Hi, Requested info:- iPhone SE MMXH3X/A iOS 18.0.1 iPad Air (3rd Gen) MUUJ2X/A iOS 18.0.1 Tapo C210 Firmware 1.3.11 Build 231115 Rel.855532n(4555) Tapo App Version 3.7.106 Screen shot:-

@ScottishSuzy I have the same issue, started yesterday and it is still happening. Tapo C210, using Tapo Care. Did the resetting things etc, even reformatted SD card thinking that was the issue...and...