Hi, Could you please add an option in the alarm settings for specific events? I’m currently unable to do this myself, as I have set detection for multiple events. While I am receiving notifications...

Hi, I hope you are doing well . Can you tell me how you downgrade the firmware ?

thanks for your help

@Solla-topee Thank you for escalating the case and for your team’s help. I have set the sensitivity to 8 . However, I recommend lowering the sensitivity to 3 or below. A higher sensitivity can...

@Solla-topee 1) Detection Page Settings 2) This is the video link : https://youtu.be/9ys92AShGWc?si=79z8WnNPDEexHbiC . If you need more videos, please let me know. Thank you! I contacted your team...

I recently bought the Tapo C320WS, but I'm very disappointed with its AI human detection. It detects pets as humans 30% of the time and humans only 70%. Why is this happening, and why is the...