Forums/
Tapo Smart Camera
2025-04-23 20:08:45
@Solla-topee We resolved the issue in cooperation with support by lowering the microphone volume. Since then, the problem has not reoccurred. If it comes back over time, we will replace it with a new...
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Forums/
Tapo Smart Camera
2025-04-11 18:11:01
@Solla-topee diagnostic LOG sent to support.
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Forums/
Tapo Smart Camera
2025-04-10 23:28:50
@Solla-topee The mystery has deepened even further :) But the problem lies with the camera - something inside it has malfunctioned. We connected the camera to the home electrical network, and the...
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Forums/
Tapo Smart Camera
2025-04-09 00:26:45
@Solla-topee Everything has been tried :) The problem is not interference. The fact that it's related to Victron is more than clear. We moved the camera to a completely different location and a...
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Forums/
Tapo Smart Camera
2025-04-05 12:39:27
@Solla-topee Your response didn't trigger any email notification for me at all (everything is enabled).. We're currently verifying this and diagnostics are ongoing. I only saw the installation in...
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Forums/
Tapo Smart Camera
2025-03-29 17:09:23
For about a month, the camera has been producing an unwanted rhythmic sound (like knocking) only during active IR mode (both live and recorded). The sound defect stops only when the microphone is...
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