@BetterDays2972 Hi just a quick update since ditching Sky Broadband. It's now a month since I went to VM and in that time I have not had single problem with the doorbell either locally or remotely I...

I haven't deserted the Forum but I'm unable to participate further, on this particular theme, as on the 24th June I ditched Sky broadband for Virgin Media (full fibre) and all the problems have...

@900sport Hi BetterDays2972 the update I have trialed is 1.1.20 Build 250520 Rel.66614n and is still working with no problems so very hopeful that this is the solution.

@900Sport Hi Guys good news on the horizon I think. I updated to a Beta firmware version yesterday and it appears to be successful as the doorbell camera is working across all my Platforms, iPhone 14...

@900Sport Hi All, I'm afraid the situation remains the same, the bell still randomly goes off line and there is no way I can predict or link it to anything. I'm presently in the process of changing...

Hi All, the situation is still under investigation and I'm told things are progressing. in the mean time i'm still assisting support all i can.