@ChrisBrails I got the same, I just replied saying I tried all that but it doesn't make a difference, it's either Tapo or Alexa side. Hopefully that'll redirect it to a human.

@ChrisBrails just a tip for you guys. Go to the Tapo app > Me (bottom-right) > Support center > Choose any one of your products > Third party services > View all > Work with Alexa option > Contact...

@ChrisBrails I've been having this exact same issue for a few days to a week(ish) now. This is something new Alexa or Tapo end. Nothing has changed on my network for several months, so nothing to do...