Did the specialist provide a solution Wayne? Thanks Michael Postscript: Duh!! I needed to allow Mobile Data for the Tapo App on my phone. Of course then it works both at home and remotely.

@PasanK Hello - Did anyone get a solution for this? I am in Melbourne and have the same problem with new C410. Camera has latest software, and I can see image when phone is connected to Wi-Fi. But I...