David-TP wrote @kleblanc Hi, thank you very much for the feedback. Usually, if you check the system log, it would record something like"br-wan down" when the main Deco turned red. "Looking in the app...

@HelpFixDecoApp Thanks, I'll try a different cable. I am pretty sure that the red light is not an ISP issue. Shouldn't there be a log entry at the time the red light happens logging an error?...

I have the Deco XE75 Pro set up as a main router and 1 satellite. Periodically (2-3) times a day the status light on the main unit goes red. It usually resolves within 5 minutes by itself but is...