@Xavox1 Hi, Thank you very much for your time and patience. Were you trying to say, a single Nexxt smart bulb or power stripe could be connected to Deco, but not all the Nexxt smart home devices you...

@RRacer Hi, I am really sorry for the previous information about your network topology. It has been deleted now and I will be more careful next time. Thank you for your understanding. I think it...

@Ck60 Hi, since you already have a Sky superfast router when you set up Deco, I guess you choose dynamic IP connection type on the Deco M4? Would there be any IP address under Deco...

@RRacer H, I did not see any Deco under the provided MAC address. Could you please send me a picture of the bottom label on the main Deco? And the TP-Link ID is the email account that you used to set...

@willywonka Hi, there hasn’t been a case that is confirmed to be related to the 1.5.2 firmware upgrade. So I wish you could help me check more information: 1. Would any Deco turn red during the...

@Nightfly Hi, I might need to forward your case to the senior engineers for further assistance. At the same time, May I know the model number of your SKY Q router?