@RZamir Hi, welcome to the community. Well, it is too early to see it is firmware-related. But I do hope you could help me get more information. Any chance you could send me a small video clip or...

@Bencol Hi, Thank you very much for getting back to me. I would like to forward your case to the senior engineers and could you please help me check the following information as well: 1. Does this...

@RobGomez Hi, Thank you very much for bringing up this issue back. Since I did not get an update the first, hope we can find a possible solution this time. Firstly, Is your connection map like this:...

@Calevan Hi, may I know the model number of your IP camera? I think maybe you have configured a static IP on the camera? If yes, I would suggest changing it to dynamic IP, then reserve the newly...

@Jabay @ImtiazAli Thank you for your advice. More information added: One parental control profile is up to 16 devices. So if you have more than 16, you might need to add 2 even more profiles. And you...

@Mission360 Hi, it is also suggested that you could change a different Deco as the main Deco: How to Setup the Satellite Deco to be the Main Deco? And apart from Deco M4, do you have another...