@hobil Hi, thank you very much for your time and patience. Could you please send an email to support.forum@tp-link.com with the following information: 1. A screenshot of the device information under...

@Diggz Hi, Have you got the issue fixed now? Did the reset help? There are some suggestions about firmware recovery and maybe you could have a try: How to use webpage firmware recovery if the router...

@mohamed1987 Hi, thank you very much for the time and patience. How do you access the HDD on the clients, via Network Neighborhood or FTP in the LAN or via the internet? Or would all three methods...

@T1GEZ Hi, have you got the issue fixed? I happen to see the model is online now under your TP-Link ID and I guess the issue has been fixed? If so, would you mind sharing with us how you fixed the...

@Enes45 Hi, I see that you are on the wireless router, not the DSL modem router, right? I see there is a DSL uptime under DSL modem router mode, not on wireless router mode. Any chance to know why...

@Alya2030 Hi, may I know the model number of your TP-Link modem router? Have you seen the following setup video: https://www.youtube-nocookie.com/embed/KZIDz7YRKx0