Forums/
Deco
2021-12-06 07:49:23
@Markus57 Hi, Thank you for your time and patience. If you checked on the online list of Deco APP, I am afraid the alarm system is not there either, right? Did the alarm camera get an IP address via...
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Forums/
Deco
2021-12-06 07:32:13
@nitoli Thank you very much for your feedback. I also see the support ticket you have created and it has been forwarded to the senior engineers already. Please check the email for further updates.
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Forums/
Deco
2021-12-06 07:14:00
@Prashant_Mi Hi, it is not a known issue and I paid more attention because it is a new firmware and just released less than a month. I noticed that you seemed to downgrade the firmware back to 1.5.3....
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Forums/
Deco
2021-12-06 07:01:14
@LudsuC Hi, sorry for the delay. Thank you very much for your time and patience. As for the Deco M5 with no power, it is suggested to contact the local warranty office to ask for a replacement. As...
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Forums/
Deco
2021-12-06 06:50:12
@schillkroete Hi, did you purchase Deco M5 recently? And from your internet service provider or online retailers? Since I did not find your current firmware in the database, it might be a customized...
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Forums/
Deco
2021-12-06 06:34:09
@Anthukne Hi, Thank you very much for your time and patience. The engineers come back from the weekend and I have forwarded your case to them already. Please check the email for further updates.
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