@ronnie1973 Hi, I see that apart from Deco, you also have some of our smart plugs. Since the same TP-Link ID could log in to Deco APP as well as Kasa/Tapo APP, so would you get the same error message...

@JM123 Hi, Have you seen the user manual and what does this light stand for? When I checked the manual, it seemed like as long as the cable is properly connected to the router, all 3 lights would...

@IndyPa Hi, Thank you very much for your feedback. please try to install the following debug firmware on this link: [Solution] Wireless clients and Satellite Deco fail to connect to Main Deco under...

@kiji Hi, I might need your help to get more details about your current issue: when you mentioned that "The clients(iPhone and Windows PC) are connected to Wi-Fi, but IP communication is not...

@wapplew Thank you very much for getting back to me. I would like to forward your case to the senior engineers and please check if you got an email from us. At the same time, Have you ever tried to...

@Rafat1993 Hi, Do you still remember your original firmware version? Have you seen this link: [Solution] Deco M4 supports Band 4 on 5 GHz for Bangladesh users If your original firmware is supported...