@MOO13 Thank you very much for your time and patience. You could have a look at this link and It has provided some suggestions under different network topologies: How many Deco units can I add to my...

@unoh07 Hi, thanks for the update. I did not get the first message. And we could not find which firmware that you have used before. But since the other Deco now is also 1.5.3, the firmware should not...

@eN0ch Hi, Did you have Deco X20-DSL? I see that the Deco is online from the cloud server so I think you have fixed this issue already? If yes, May I know how you have fixed it? Thank you very much.

@Fionafew Hi, the FAQ guides you to check the wireless adapter info and driver info on your laptop and it doesn’t matter which driver you used. Because other devices are working fine, we tend to...

@Friet Hi, I am afraid there would be one more weird thing. I did not see any information related to the MAC address or your TP-Link ID. Did you get the MAC on the back label? I have sent your my...

@Sreejesh Hi, Thank you for your update. I am not sure whether they are related or not and maybe the senior engineers would give us further guidance. The case has been forwarded to the senior...