@AD42 Hi, If you knew what VPN he might use, we could try to manually add the VPN service on the blocked websites. By the way, which profile did you choose for your boy, kids, or preteen? Currently,...

@muggy2k Hi, we have confirmed with the engineers that the country code would not affect the wireless performance. As for the poor signal on several devices, May I know what are these devices? Did...

@Wjo Hi, None of the devices listed in Messages belongs to you, right? Will you see the same devices displayed under the online devices list? I had the feedback before that with Private MAC Address...

@whiteface Hi, May I know the model number of the power strip? Please help me run the further test: 1. enable the guest network for 2.4ghz only with a different SSID. 2.turn off the fast roaming as...

@XxalmogxX Hi, the firmware is the same for both versions but the hardware would have some limitations due to the local regulation in different countries, such as the channels(more for 5Ghz) you have...

@LeonBorin Thanks a lot and please feel free to update here with further improvement.