@veejl Thank you very much for your feedback. I am afraid we haven’t located the reason for this issue yet. And I have seen that you have made an appointment for the remote session with our senior...

@EternalWar4 Hi, I checked from the cloud server that the main Deco X60 is still online so I guess only the 4th Deco turn red? The rest of the 3 are still good? Here are some suggestions for you: 1....

This Article Applies to: All models of Deco Issue Description/Phenomenon: It's been reported that the Deco may lose Internet connection frequently under the Spectrum network. The main Deco may turn...

@saiaikenon Hi, would there be any error message when you failed to install the beta? @Sagarsingh For V5.2, please hold on for a while and I might need to check the engineers and update later....

@Abdol Hi, Most of the time, One SIM card only has one operator, and the 4G modems(MR100, or MR6400) only support one SIM card. So I am a little confused about what you mean to choose a mobile...

@Gohr Hi, Have you seen this troubleshooting guide: https://community.tp-link.com/en/home/forum/topic/261882 By the way, May I know who is your SIM card carrier and how long have you had the modem?