@skimble Hi, It is recommended to contact the ISP Orange to get information about their SIM plan, you could choose suitable plan according to your needs.

@Dottordan Hi, Are you able to tell if your phone works on 4G or 4G+? Actually the TL-MR6400 is a LTE CAT4 product, it doesn't support 4G+, but most smart phones now support higher LTE category such...

@Ayden-AJSS Hi, Thank you very much for requesting information about our product. If you have no internet access when connecting to MiFi product, please do some troubleshooting as the following...

@RJMT Hi, thank you very much for the feedback. Do you mean internet isn't working after the quick setup? if internet doesn't work, the cloud service will not work either. Please let me know the name...

@tomboul Hi, thank you very much for the feedback, Currently, only one user is allowed to access the web interface at a time. May I know if there are any other users always logging in the web...

@Jaishankar Hi, please help to confirm the following information: 1. When the problem happans, you are still connected to the WiFi but no internet access, right? is there any change on the LED...