@Praveenandra Good day. Sorry for the delay. What did you mean the modem was not working, no internet , or DSL light off, or no power? It would be highly appreciated that you could provide us more...

@paginein Good day. Thank you very much for your time and patience. Have you checked the internet IP address on the modem to see if it is a public IP? Since if it is not a public one, which means...

@cmarino3 Good day. Thank you very much for your time and patience. Sorry for the delay. Later I check with the senior engineers to test if there is any model available; By the way, can I have some...

@Max9 Good day. Thank you very much for your kind reply. May I know where are you located? Did all the lights lit up currently, or they still kept flashing then off? Could you please help me check...

@plasmahal Good day. Sorry for disturbing you today. Did your VR2100 still auto-reboot itself? If yes, please have a check of your message box, we would like to forward your case to the senior...

@Kyndahl Good day. Thank you very much for your quick reply. Please refer to your email and install the debug firmware and help us get the debug.log; Thank you very much for your time and patience.