@Gard Good day. We would like to forward your case via email and please have a check of your email box. And please refer to the email and save the debug.log and note down the reboot time, then email...

@jon.brevad Good day. Thank you very much for your time and patience. Sorry for the delay. Since there are many feedback about the unstable issue about the Archer VR2800, please help us get the...

@o2uPAw5dRO Good day. Thank you very much for your time and patience. We are really sorry that there Is no firmware available for both Archer V1 and V2; And you might need to talk to TPG to get the...

@zanyar Good day. May I know how long have you had the modem and where are you located? Did the wireless LED lit up? Have you tried to reset the modem to have a look? Thanks a lot.

@sunnydown Good day. May I know the hardware and firmware version of the Archer VR2800? Is there any error message when the 2.4ghz is not working? Could you please help us check the IP address and...

@ALK30 Good day. Thank you very much for your time and patience. Sorry for the delay. May I know which one was chosen as the main router connected to your service provider？ If you haven’t decided...