@krazyklaw Good day. Sorry for the delay. Is your laptop 5ghz compatible? And on the pictures, I am a little curious that normally when you choose 5ghz wireless band, there are only 3 wireless mode,...

@Shashi_vaushali Good day. May I know the model number of your LTE router? And which beta firmware did you use? Thank you~

@PRDR Good day. Sorry for the delay. May I know how long have you had the router and when did the issue start？ If possible, please try to change the wireless channel on the router, such as: And have...

@Shashi_vaushali Good day. In this way, please try to update the beta firmware and manually choose the 4G band:...

@AP_Techie Good day. Thank you very much for your time and patience. If put into the metal retainer, it would only reduce the LTE reception from the cell tower, and also the Wi-Fi signal...

Thank you very much for your feedback. And it has been reported to our senior engineers already. For more updated news, please pay attention to our official website; Thank you!