@Runixo Hi, Please try the following steps and see if it will be shown as Ethernet backhaul on the Deco APP. 1. Switch the location with the other satellite Deco unit. 2. Test different Ethernet...

@AydAl Hi, If the Mesh network is needed, please also check whether changing the channel width can help. Please change the channel width to 20MHz and then restart all your AX53 devices. If the...

@Ayman8969 Hi, Thanks for your reply. For your case, we would like to collect the following information and then escalate it to our senior engineers to better check the issue you met. May I confirm...

@WCLS Hi, Can the iPhone 12 Pro stably connect to other WIFI? Please also check if it is under parental control or block list that may affect it. And enable a 2.4G guest network for the iPhone 12 Pro...

@Hehehehe Hi, Will other devices work normally with Deco? How about the light status on the Deco when the drop issue happens? Please also try to disable Mesh technology of your laptop and test if it...

@hus9000 Hi, Please try to ping the Raspberry Pi IP and also the router's LAN IP when you connect to the RE605X and provide the ping results.