@Flashnet1 Hi, we didn't reproduce the issue on our end, in your case, the two devices only reset to factory settings after a reboot or power loss, but it doesn't happen on every reboot/power loss,...

@Diana1979 Here are some tips for you if the Tether APP fails to manage device remotely: 1. Make sure the device has internet access. 2. Try connecting your phone to other networks for a comparison,...

@Avenger Great! Really happy to hear that the beta firmware works for you as well. You may also monitor it for longer time and check if it still works as expected even after some time or several...

@Swissprivacygod Hi, if the device were bricked after firmware update, you could follow this guide to see if it can be recovered: How to recover the router when it bricked | TP-Link

@JeffPucheu Hi, please confirm if your AX10 is V1.0 or V1.20 on the device label. And when you updated to the 1.3.8 and 1.3.9 firmware, please check if you still see wireless settings including the...

@Avenger Hi, the debug cannot be done via remote management feature of the AX55, but I just sent the beta firmware to you via private message, please just test if it solves the issue in your case....