@Skhooks Thanks a lot for the update, glad to hear that the issue has been resolved.

@ashaaa NordVPN service credentials are different from your NordVPN account credentials, namely your email address and your password. You'll need NordVPN service credentials to connect to the VPN...

@Federic0 This is noted, thanks a lot for the valuable feedback.

@SteiniPe Hi, we would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.

@SpeedxThunder To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email...

@gerliani22 In that case, you could contact the seller where you bought it or the local support team to check warranty and get it replaced.