@Phantom4 Hi, is your VR900v V2 DE version? please verify it on the device bottom label. If it is indeed DE version, please download the latest firmware version from the website below and update the...

@hamzanet Hi, thank you very much for posting on TP-Link Community. 1. Is there any change on the LED status of TD-W8961N V4 when the issue happens? 2. Will all client devices disconnect at the same...

@Tntboy Hi, it sounds like more related to the phone, and when you connect the phone to any other WiFi network, is there any similar issue? All the other client devices could get internet immediately...

@WiFiMe23 Hi, please make sure the SSIDs are not hidden, also try to change WiFi channel and channel width on the router for both 2.4G and 5G WiFi. For example, use channel 1, 6 or 11 for 2.4G WiFi,...

@JJGARA Hi, when you add the phones to whitelist, were you using the phone real MAC address? Please disable whitelist first, then use the phone real MAC address to connect the VR300 WiFi, then copy...

@Hoang1108 Hi, were you using original TP-Link power adapter and having the same issue? The original one should be 12V 2.5A. Besides, is there anything special before the issue started? like a power...