@LeonardoRB Hi, we have updated the status of new firmware for the affected models on the thread: HomeCare Parental Control & QoS Suddenly Stopped Working The new firmware for GX90 V1 is in releasing...

@BalatonL Thank you very much for the feedback. I have forwarded your feedback to senior engineer again, if the issue is confirmed, we will try to ask for a new beta firmware based on the latest...

Rezeme wrote Dear @Sunshine can you also please help me with my problem? it is about a month that none of my parental control profiles are working. i have restart the device but no use. I suspects...

@Rolorenzoni Thank you very much for providing those detailed information. To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your...

@DannyRS Hello, sorry to hear that the issue still happens after you connect the extender again even though EasyMesh has been disabled. To investigate the issue further, we would like to escalate...

@ksant0s Hi, since there is no other method to recover it, it is recommended to still have a try.