@Jason_Long Hi, there is no firmware recovery tool for M7350 V1, please double check the hardware version. By the way, did you try to recharge the device, or try to remove the battery and insert it...

@LeonardoRB Hi, thank you very much for posting on TP-Link Community. We have been aware of the HomeCare QoS function issue and are working on the solutions now, for future update and solution,...

@Ricardo_Lucca Thank you very much for posting on TP-Link Community. 1. When the issue happens, the WiFi is still connected but no internet access or unable to connect at all? what is the error...

@tonyjp2022 Hi, when the issue happens, is there any error message when you login the router via Tether App? are you connected to the router network or in a different network? If there is still any...

@imacmill Thanks to @woozle for the testing, and you are correct, the AX50 V1 does support SMB v2.0.

@BVW9876 Hi, may I know how often does the router reboot on its own? and it usually reboots once and then work again, or keeps rebooting for a while until you do anything to stop it? You mentioned...