@Jawaan @Zachbk @Lochie @Usha_ya Our R&D team has located the Homecare issue and are working on the solutions now in high priority, I will keep this thread updated once there is any solution, your...

@Auris01 Thanks for the feedback, Archer C2300 V2 is homecare model as well, I will add it into the list.

@Kestrel @alex59488 @Knickstark You are correct, the whole homecare functions are not working due to this issue including parental control and also QoS etc. As far as I know, the issue has been...

@PandaMan2000 PandaMan2000 wrote Hi Sunshine! Can you add the AX10000 to list of affected devices? I'm experiencing the same issue as well: https://community.tp-link.com/us/home/forum/topic/622022 I...

@aaak Hi, the MR600 V2 doesn't support to reboot via script, you could consider using reboot schedule to let it reboot automatically at specific time every day.

@JuanMaria52 Hi, upon checking, the MR550 uses the same firmware as MR500, that is why the model on Web interface show MR500 as well, please don't worry, it will not affect any functions or...