@Dalvis Hello, thanks for posting on the TP-Link Community. When the issue happens, are you still able to see the 2.4G Wi-Fi signal? If so, what is the error message when you try to connect the 2.4G...

@Acherubin Hi, Thank you for reporting the issue on TP-Link Community. 1. Could you please also check the client list on the router web interface to see if it has the same issue as the Tether App? 2....

Hello, Glad to share with you a new TP-Link AX3000 Dual-Band Wi-Fi 6 Air Router, Archer Air R5, which brings you an Ultra-Thin Design and Extraordinary Performance. Note: 8 mm refers to the thickness...

@Jeff_5 It is recommended to use other client device to login the router web interface and check if there is access control/parental control settings blocking your device. If there is any further...

@Walker889 Please check the private message to see if it helps.

@xman May I know where you purchased this VR400 V2? Could you please share with us the bottom label on the product? Upon checking, your current firmware is for VR400(AU) V2.1, which can be found on...