@JULIEN-RIVIER Hi, Deco E4 does not support additional external antennas. If you want to extend Wi-Fi to the outdoors while using Deco Mesh, you might consider adding this model to your current Deco...

@CorneS Hi, For most Deco models, we recommend up to 6 units in one Deco Mesh network. And for your case, it is more recommended to connect the Deco units via Ethernet cable, as it would increase...

@marival83 Hi, Please record the APN is used and band connected by the phone. And then create a new APN profile according to it. Unstable connection on the 4G/5G Deco

@5had0w Hi, You can first try the troubleshooting steps here in case 1. Do you have another computer that can test the adapter? And what is the operating system of your computer?

@Bertaut Hi, Please refer to this guidance to change the WIFI name on Utility. How to customize wireless settings on tpPLC Utility (new logo) If it cannot work with Utility, please login to its web...

@FrankMB Hi, I haven't got such feedback yet, so please test the following troubleshooting steps first. 1. Reboot the router and the telephone. 2. Make sure the internet is working normally. 3. If...