@jack0123 Hi, actually powerline rate AV600 or wireless rate 300Mbps doesn't mean actual internet speed. For example, AV600 means the maximum powerline rate between the two powerline units is...

@Avinash_tyagi-9 Hi, on the Advanced->Network->Internet page, please create a profile manually again, and set PDP Type as IPv4 only, other parameters can be still the same as the default profile...

@Jellyanchor Hi, please check the powerline rate between the two powerline adapters via the tpPLC utility, monitor if the powerline rate drops after about 5 minutes since the power cycling. In...

@saifmieto You mean wireless password or login password of web interface? Usually the default wireless password is on the product label, while login password is admin by default or created by...

@User123456789 Hi, please confirm if the cable in the dorm is DSL cable or Ethernet cable, if it is DSL cable, please connect the cable to DSL port of the TD-W9960v, wait until the DSL light solid...

@KingApps Hi, do you mean the modem stays powered on now with bridge mode and ADSL light stays solid on as well, but every time when you change it to ADSL modem router mode, the modem will reboot...