@CharLon Hi, did you try to restart the router, powerline units and also the android devices? Since Windows computer and iPhone are still able to connect successfully, the connection between...

@YOLO1 Hi, do you mean WiFi light on the powerline extender or on your router? If you mean the router, may I know if the router is also a TP-Link product? and what is the router model number? In...

@Jdsmf Hi, thanks a lot for the feedback. Really sorry for the trouble and inconvenience caused. Upon checking, you have already contacted our technical support team and the case is now escalated to...

@JaraCGN Hi, by TP Tool, do you mean the tpPLC utility? and you mean the powerline rate between the two powerline adapters are 120Mbps? Please share with us the screenshot of the tpPLC utility, and...

@Zambunny Hi, thank you very much for the valuable information, it seems that extender is still connected to your router since LEDs don't change and wired clients to the extender still work. However,...

@Luke__w Hi, I've sent you a private message, please check if it works