@MarieN Hi, could you please update the firmware version for the MR600 to see if it helps? You could download the latest firmware from our official website:...

@Krouze Hi, may I know if it was working fine before? or never worked? And is there any special operation before it started happening? such as power outage or firmware update? Please try to factory...

@oamit Hi，do you mean one specific Jio SIM card stopped working after enabling 5G but other 4G Jio SIM card still works fine on the same MR600? You mentioned that the same Jio SIM works fine on your...

@DaxterEsquire Hi, may I know if the SIM card is detected and if the M7350 receives any 3G/4G signal by using Vodafone SIM card? Please share with us a picture of the M7350 screen. And you could also...

@ArcherMr200Prob Hi, do you mean your MR200 V1 is a customized version for a specific ISP? If so, it is normal that it cannot update to other common EU version firmware.

@EvilC Hi， Normally remote host cannot access the printer since they are not in the same network, in order to achieve it, you might need to open related ports on the router for your printer, please...